While recommend cloud storage of your original data, there are many cases where this is not feasible.  We frequently recommend Symantec Backup Exec.cloud (which you can use with Symantec Endpoint) or Norton 360, which is more for home use, but comes with Online Backup storage space.

We recommend using Windows File Recovery to back up your computer to a portable drive and then use online backups for your data.  We’re currently in production on a video tutorial on exactly why and how this works.

Backup Exec.cloud (Business Use)

Symantec’s Backup Exec.cloud is highly recommended for any of your data not already residing in our cloud storage solutions. As the name implies, it can back up your data to the cloud and also can use local storage. We recommend Symantec’s products because they are a long-established company and they utilize multiple geo-redundant datacenters to back up your data.  This keeps your data safe even in the event of a regional natural disaster!



More About Backup Exec.cloud

You can find a more videos and additional information on using Backup Exec.cloud at this link:


Norton 360 (Home or Small Office Use)

Norton 360 is a Symantec product for home or small office use.  It is not really meant for backing up an office network.  However, we know many of you may actually use it on your smaller networks.

Backup and Restore

If you use Norton 360, here is how you can backup and restore your data:


Detailed Restore Instructions

This video gives further details on restoring your data:


This link will take you to the Norton’s Help with common tasks in Norton Online Backup:


For More Information

Questions?  Please feel free to call 424-CLOUD-04 (424-256-8304)

Or use this form:

[contact-form to=’support@bansheecloud.com’ subject=’Help Request%26#x002c; ICS’][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’Email’ type=’email’ required=’1’/][contact-field label=’Phone Number’ type=’text’/][contact-field label=’Description of Issue’ type=’textarea’ required=’1’/][/contact-form]